Refund and Returns Policy

Website: bintalizz.com
Email: Bnt.alaez1@gmail.com
Phone: 98937766
Last Updated: June 2026

At BINT AIAEZ, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our policy below.

Returns

Due to the nature of beauty and personal care products, returns are accepted only if:

  • The product is received damaged or defective.
  • The wrong product was delivered.
  • The item remains unused, unopened, and in its original packaging.

Return requests must be submitted within 7 days of receiving your order.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges for:

  • Opened or used products.
  • Products damaged due to misuse.
  • Items purchased during clearance or promotional sales, unless defective.

Refunds

Once the returned item has been received and inspected, we will notify you of the approval or rejection of your refund request.

If approved, refunds will be processed through the original payment method within 7–14 business days, depending on your payment provider.

Exchanges

If you received a defective or incorrect product, we will arrange a replacement at no additional cost, subject to product availability.

Contact Us

To request a return or refund, please contact us:

Email: Bnt.alaez1@gmail.com
Phone: +968 98937766
Website: bintalizz.com